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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eunice Lee

Eunice Lee

October 30, 2025

5  out of  5
rating by Eunice Lee
"My representative was Ms Donna Austin. She was delightful. Very informative, explained every detail thoughly. She was very professional, kind and patient. It was by far the best insurance review that I've ever had. I highly recommend Ms. Austin and HRMack Agency for all of your insurance needs."
We responded:
"Thank you so very much Ms. Lee! Donna is invaluable! It was wonderful seeing you this week! Have a wonderful weekend!"
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a ala

October 29, 2025

5  out of  5
rating by a ala
"Great guys"
We responded:
"Thank you so very much! Enjoy your Wednesday!"
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Diamond Byrd

October 24, 2025

5  out of  5
rating by Diamond Byrd
"I like the insurance"
We responded:
"And we like you Ms. Byrd!! Enjoy your weekend!"
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darius gregory

October 22, 2025

5  out of  5
rating by darius gregory
"Donna and the staff are wonderful to work with. Always professional, friendly, and make everything easy! Need quality service, this is the place!"
We responded:
"Thank you so very much Mr. Gregory! Enjoy your Wednesday!"
Profile photo of RITA WRAGGS

RITA WRAGGS

October 22, 2025

5  out of  5
rating by RITA WRAGGS
"I like the insurance."
We responded:
"Thank you so very much Ms. Riggs! We greatly appreciate your business!"
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Kenya Brister

October 15, 2025

5  out of  5
rating by Kenya Brister
"Very professional and caring, intentional."
We responded:
"Thank you so very much Mrs. Brister! We greatly appreciate your business! Enjoy your Monday!"
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charger shelbi

October 11, 2025

5  out of  5
rating by charger shelbi
"love love love"
We responded:
"Thank you so very much Ms. Shelbi!!"
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Tyler Tennerson

October 11, 2025

5  out of  5
rating by Tyler Tennerson
"Amazing job"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Gladys Olîvïâ

Gladys Olîvïâ

October 11, 2025

5  out of  5
rating by Gladys Olîvïâ
"Faster and better services. Insurance Policy is great. Special thanks to Estrella Calvillo for helping me do the process. Great customer service. Highly recommended to family qnd friends. God bless!"
We responded:
"Thank you so very much Ms. Olivia! We greatly appreciate you! "
Profile photo of Alyssa Ibarra

Alyssa Ibarra

October 9, 2025

5  out of  5
rating by Alyssa Ibarra
"Great service"
We responded:
"Thank you for your review of our office!!"
Profile photo of Elizabeth Ibarra

Elizabeth Ibarra

October 9, 2025

5  out of  5
rating by Elizabeth Ibarra
"Gracias por tu servicio"
We responded:
"Thank you so very much Ms. Ibarra!"
Profile photo of A. S.

A. S.

October 9, 2025

5  out of  5
rating by A. S.
"Thank you for your service"
We responded:
"Thank you for your google review of our agency!"
Profile photo of P Kennebrew

P Kennebrew

October 9, 2025

5  out of  5
rating by P Kennebrew
"This is THE ONLY insurance company you need. Got auto and homeowners same day with unbelievable rates. Star was knowledgeable and extremely professional-I had a million questions 😔. This office came highly recommended and I see why. Friendly, personable and did all of the leg work all while providing options. Highly recommend for your renters, personal belongings, homeowners and auto policies."
We responded:
"Thank you so very much! Make it a great Friday and enjoy your weekend!"
Profile photo of Tracey Stafford - Johnson

Tracey Stafford - Johnson

October 9, 2025

5  out of  5
rating by Tracey Stafford - Johnson
"It was amazing day today! I got to see a wonderful Agent/friend for over 30 years of exceptional service Ms Donna Austin, best Agent in the industry. Go see her. She's amazing. You won't be disappointed."
We responded:
"Thank you so very much Tracey! We appreciate you so very much!"
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Enrique Cervantes

October 6, 2025

5  out of  5
rating by Enrique Cervantes
"It was very easy and simple to get my insurance. Everything was well explained. I thought my down payment for my insurance was a good quote. The representative Estrella was very knowledgeable and well mannered and versed in her industry. I think State Farm for the insurance and the coverage in my car"
We responded:
"Thank you so very much Mr. Cervantes! Star(Estrella) is valued for her knowledge in our agency! Welcome and we look forward to serving you for years to come!"
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Rashida Dotson

October 3, 2025

5  out of  5
rating by Rashida Dotson
"Donna is the best!!!"
We responded:
"Thank u so much for the 5 star google review!"
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Sabin Dhaugoda

October 1, 2025

5  out of  5
rating by Sabin Dhaugoda
"Everything was smoothly done and Estrella was great. Thank you"
We responded:
"Thank you so very much for your feedback regarding you interaction with Estrella! Have a wonderful day!"
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Deitra Holly

September 30, 2025

5  out of  5
rating by Deitra Holly
"So grateful for my H.R. Mack State Farm team. Emily you rock! I appreciate your quick responses and always helping me get answers to all of my many questions.#taking careofmycarandlifeInsurance."
We responded:
"Thank you so very much Ms. Holly! We greatly appreciate you and your business! Enjoy your Tuesday!"
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Anaibony Rondon

September 30, 2025

5  out of  5
rating by Anaibony Rondon
"Thank you so much!"
We responded:
"Thank you!!"
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britney washington

September 29, 2025

5  out of  5
rating by britney washington
"this firm has great customer service its very warm and welcoming the staff is very attentive and friendly i 100% recommend HR MACK!!"
We responded:
"Thank you so very much Ms. Washington! I appreciate you and your business! Make it a great Tuesday!"
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Michael G

September 25, 2025

5  out of  5
rating by Michael G
"Donna is very professional, detailed, straightforward and hilarious altogether. Oh and I don’t want to forget, she smelled extremely well. This visit was the best."
We responded:
"Thank you so very much Mr. Griggs! We really appreciate your business! And yes she is very attentive to detail. Enjoy your Thursday!"
Profile photo of Gabriela Aguilar

Gabriela Aguilar

September 25, 2025

5  out of  5
rating by Gabriela Aguilar
"Estrella provided outstanding service and helped me find the best insurance quote for my teenage kids. After comparing several providers, her offer stood out for both coverage and cost. She’s knowledgeable, responsive, and truly cares about helping her clients. Highly recommended!"
We responded:
"Thank you so very much Ms. Aguilar! I appreciate you expressing your interaction with Star! She has a wealth of experience and knowledge! Make it a great Thursday!"
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Jamie Davis

September 20, 2025

5  out of  5
rating by Jamie Davis
"Excellent service provided by amazing people."
We responded:
"Thank you so very much Jamie! We appreciate you tremendously!!"
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Linda Carter

September 20, 2025

5  out of  5
rating by Linda Carter
"Great service"
We responded:
"Thank you so very much Ms. Carter! Enjoy your Monday!!"
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Regan Davis

September 20, 2025

5  out of  5
rating by Regan Davis
"I 100% recommend!👍❤️"
We responded:
"Thank you so very much Ms Davis! We appreciate your business!"