Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Enrique Cervantes

Enrique Cervantes

December 4, 2025

5  out of  5
rating by Enrique Cervantes
"It was very easy and simple to get my insurance. Everything was well explained. I thought my down payment for my insurance was a good quote. The representative Estrella was very knowledgeable and well mannered and versed in her industry. I think State Farm for the insurance and the coverage in my car"
We responded:
"Thank you so very much Mr. Cervantes! Star(Estrella) is valued for her knowledge in our agency! Welcome and we look forward to serving you for years to come!"
Profile photo of v burton

v burton

November 19, 2025

5  out of  5
rating by v burton
"Mr. Mack has been a trusted agent with my family for 20+ years. Mr. Mack's team is also to be commended for their ethics, and hard work they exhibit on a daily basis. As I have grown in my life events, they have been with me for every change, life event , and scenario we have faced. Please consider my review for serious regard on choosing Mr. Mack and his team as a trusted professional."
We responded:
"Thank you so very much Mr. Burton. We appreciate you and your business and we look forward to serving you and your family for many years to come!"
Profile photo of Iris Pelton

Iris Pelton

November 12, 2025

5  out of  5
rating by Iris Pelton
"I've been with HR Mack for 25 years, and he's my family's insurance agent - simply the best! He's always willing to help and checks on his clients to make sure things are taken care of. 🥰😇"
We responded:
"Thank you so very much Mrs. Hamlett! I am so grateful to you and John! Here’s to another 25! Make it a great Wednesday!!"
Profile photo of Deashia Leonard

Deashia Leonard

November 4, 2025

5  out of  5
rating by Deashia Leonard
"It’s Good Insurance I Love It ."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Baruto Son

Baruto Son

November 4, 2025

5  out of  5
rating by Baruto Son
"Good insurance"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Oscar Olivarez

Oscar Olivarez

November 3, 2025

5  out of  5
rating by Oscar Olivarez
"Helpful and respectful. Good customer service."
We responded:
"Thank you so very much Mr. Olivarez! We appreciate you and your business! "
Profile photo of Jonverna Mccuiston

Jonverna Mccuiston

November 3, 2025

5  out of  5
rating by Jonverna Mccuiston
"Great insurance ✅"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Alex Green

Alex Green

November 3, 2025

2  out of  5
rating by Alex Green
"Very good insurance"
We responded:
"Thank you for your feedback. We value your input and would like to understand what happened. Please reach out to my State Farm office so we can work on improving your experience."
Profile photo of Eunice Lee

Eunice Lee

October 30, 2025

5  out of  5
rating by Eunice Lee
"My representative was Ms Donna Austin. She was delightful. Very informative, explained every detail thoughly. She was very professional, kind and patient. It was by far the best insurance review that I've ever had. I highly recommend Ms. Austin and HRMack Agency for all of your insurance needs."
We responded:
"Thank you so very much Ms. Lee! Donna is invaluable! It was wonderful seeing you this week! Have a wonderful weekend!"
Profile photo of a ala

a ala

October 29, 2025

5  out of  5
rating by a ala
"Great guys"
We responded:
"Thank you so very much! Enjoy your Wednesday!"
Profile photo of Diamond Byrd

Diamond Byrd

October 24, 2025

5  out of  5
rating by Diamond Byrd
"I like the insurance"
We responded:
"And we like you Ms. Byrd!! Enjoy your weekend!"
Profile photo of darius gregory

darius gregory

October 22, 2025

5  out of  5
rating by darius gregory
"Donna and the staff are wonderful to work with. Always professional, friendly, and make everything easy! Need quality service, this is the place!"
We responded:
"Thank you so very much Mr. Gregory! Enjoy your Wednesday!"
Profile photo of RITA WRAGGS

RITA WRAGGS

October 22, 2025

5  out of  5
rating by RITA WRAGGS
"I like the insurance."
We responded:
"Thank you so very much Ms. Riggs! We greatly appreciate your business!"
Profile photo of Kenya Brister

Kenya Brister

October 15, 2025

5  out of  5
rating by Kenya Brister
"Very professional and caring, intentional."
We responded:
"Thank you so very much Mrs. Brister! We greatly appreciate your business! Enjoy your Monday!"
Profile photo of charger shelbi

charger shelbi

October 11, 2025

5  out of  5
rating by charger shelbi
"love love love"
We responded:
"Thank you so very much Ms. Shelbi!!"
Profile photo of Tyler Tennerson

Tyler Tennerson

October 11, 2025

5  out of  5
rating by Tyler Tennerson
"Amazing job"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Gladys Olîvïâ

Gladys Olîvïâ

October 11, 2025

5  out of  5
rating by Gladys Olîvïâ
"Faster and better services. Insurance Policy is great. Special thanks to Estrella Calvillo for helping me do the process. Great customer service. Highly recommended to family qnd friends. God bless!"
We responded:
"Thank you so very much Ms. Olivia! We greatly appreciate you! "
Profile photo of Alyssa Ibarra

Alyssa Ibarra

October 9, 2025

5  out of  5
rating by Alyssa Ibarra
"Great service"
We responded:
"Thank you for your review of our office!!"
Profile photo of Elizabeth Ibarra

Elizabeth Ibarra

October 9, 2025

5  out of  5
rating by Elizabeth Ibarra
"Gracias por tu servicio"
We responded:
"Thank you so very much Ms. Ibarra!"
Profile photo of A. S.

A. S.

October 9, 2025

5  out of  5
rating by A. S.
"Thank you for your service"
We responded:
"Thank you for your google review of our agency!"
Profile photo of P Kennebrew

P Kennebrew

October 9, 2025

5  out of  5
rating by P Kennebrew
"This is THE ONLY insurance company you need. Got auto and homeowners same day with unbelievable rates. Star was knowledgeable and extremely professional-I had a million questions 😔. This office came highly recommended and I see why. Friendly, personable and did all of the leg work all while providing options. Highly recommend for your renters, personal belongings, homeowners and auto policies."
We responded:
"Thank you so very much! Make it a great Friday and enjoy your weekend!"
Profile photo of Tracey Stafford - Johnson

Tracey Stafford - Johnson

October 9, 2025

5  out of  5
rating by Tracey Stafford - Johnson
"It was amazing day today! I got to see a wonderful Agent/friend for over 30 years of exceptional service Ms Donna Austin, best Agent in the industry. Go see her. She's amazing. You won't be disappointed."
We responded:
"Thank you so very much Tracey! We appreciate you so very much!"
Profile photo of Rashida Dotson

Rashida Dotson

October 3, 2025

5  out of  5
rating by Rashida Dotson
"Donna is the best!!!"
We responded:
"Thank u so much for the 5 star google review!"
Profile photo of Sabin Dhaugoda

Sabin Dhaugoda

October 1, 2025

5  out of  5
rating by Sabin Dhaugoda
"Everything was smoothly done and Estrella was great. Thank you"
We responded:
"Thank you so very much for your feedback regarding you interaction with Estrella! Have a wonderful day!"
Profile photo of Deitra Holly

Deitra Holly

September 30, 2025

5  out of  5
rating by Deitra Holly
"So grateful for my H.R. Mack State Farm team. Emily you rock! I appreciate your quick responses and always helping me get answers to all of my many questions.#taking careofmycarandlifeInsurance."
We responded:
"Thank you so very much Ms. Holly! We greatly appreciate you and your business! Enjoy your Tuesday!"