State Farm® Insurance Agent H R Mack

"Thank you for being helpful through the processes of payments & all other issues that have arose during my time with your insurance!! Its is greatly appreciated!!"

"I must say since I transitioned my polices from Denver to Dallas HR Mack & Donna have provided TOP TIER service. They definitely know what it means to make sure the customer is happy and has a clear understanding of the services they are providing. Johnny on the spot call backs and will get down to the bottom of whatever the issue is. The list goes on & on. I could go on forever. Big shout out to Donna. She’s the 1, 2 & 3"

"This is by far the best Agent and team to work with."

"Just wanted say I’ve been with State Farm for years and Donna Austin has given me great customer service and keep up the great work Donna woo hoo!!!"

"I had the best customer service thanks to Donna right at the moment I needed it when purchasing my car. Everything was explained to me quickly and I had everything ready to go in less than 5 minutes. Thank you for the kind and brilliant service!"

"Donna was able to help us navigate a tricky insurance policy to make sure our coverage was kept and our policy cost low."

"Donna is a top agent for H.R. Mack - State Farm Insurance. My experience with her was great. I came in feeling apprehensive and anxious about understanding my auto policy billing, and came out feeling happy. Donna listened to my story, gave me the answers to my concerns, told me the truth about the mathematics of policy computations, and helped me get up to date with payments and feel comfortable again. Five stars for Donna, and thank you!"

"H R Mack is a wonderful agent. He truly connects and cares about his clients. He has helped our family out on numerous occasions with policy advice and options Additionally Donna Austin, account manager, deftly, respectfully and politely assisted me this week to navigate a tricky policy update for my aging parents."

"This team is outstanding! Super helpful, professional, and always quick to respond. They made getting insurance easy and stress-free. Highly recommend!"

"I recently had a great experience with this team. I feel like they really went above and beyond they were helpful and knowledgeable, making the process stress by making sure that I understood all of my options before we agreed on the best options, I really appreciate their customer service. I will be recommending them to anyone I know in need of insurance."

"Donna in H.R. Mack’s office was very kind & patient with me when I called inquiring about my escrow account regarding my mortgage. She was highly knowledgeable regarding my issues. I appreciate the time she took today trying to resolve my concerns."

"Really great place I recommend coming here for any car accident problems and there’s great customer service they always make you feel welcomed."

"Very amazing place!"

"This office is amazing! Hands down one of the best offices I have been in. Top tier customer service from Donna. I'm not changing."

"Everything was super easy from the first phone call, to signing the new policy. Very friendly people, took care of everything I needed."

"I’m a new home owner so I was extremely nervous on how to go about getting a bundle price quote for my home & auto but the common courtesy and companionship of the staff immediately made me take a much needed exhale! They made sure I was informed thoroughly on every question I asked and walked me through everything else I needed to know pertaining insurance and policies feels like I got the Patrick price Lol ! Extremely genuine team highly recommend"

"State Farm is one of the best insurance companies I’ve worked with! I highly recommend this company to anyone who’s looking for insurance!! 10 out of 10 recommend!!"

"The customer service was truly amazing. I purchased car insurance through them and as boring of an ordeal it usually is it was very pleasant, easy and enjoyable. Will be going back! Thank you so much!!"

"HR Mack is one the best insurance agencies by far within Texas. No doubt about it! With fair and good quotes on both my cars and for my apartment I've just found HR Mack State Farm Insurance agency to be one I can always come to."

"We are very happy! Very caring and professional. Highly recommend!!"

"Extremely professional and helped me with everything I asked for, even down to the last detail. Couldn’t have asked for anyone better."

"Good customer service, was very helpful and easy to work with"

"As a new citizen of the state from another state H.R. Mack and his team made getting all of my insurance needs such as auto and renters effortless. The team was very helpful and knowledgeable of all inquires. I recommend this team to everyone I meet now. Thank you HR and his wonderful team!"

"No stars. They were no help at all. With my vehicle after a guy hit my vehicle in a parking lot. My rates when up. And his vehicle Taking care ofAnd they never even came out to look at the damage to my vehicle. I would never recommend This particular office. 😡 zero Stars"

"Great Customer Service! A Better Rate! So far so good! Thanks"