State Farm® Insurance Agent H R Mack
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
billy Jackson
July 2, 2026
"Donna was very helpful and respectful with me she served me with great service. Thank you very much"
Mj Touzi
June 25, 2026
"Donna went above and beyond to help me with my renter's insurance policy verification with my apartments. Her kindness and professionalism is much appreciated! Thank you Donna!!"
Kelly Allen Gray
June 12, 2026
"H R Mack has been my insurance agent for over 25 years. We have insured our home, had business insurance, life insurance and bank accounts all with his agency. I regularly refer clients to him because he has great customer service, is very professional and always responsive."
Loletha Grayson
June 5, 2026
"Star was amazing...."
Michelle Wheeler
June 5, 2026
"Insurance is a very important tool when making sure you are being responsible for your assets. It is comforting knowing that you have an expert that is knowledgeable, friendly and reliable. Well, all of these qualities were found with H.R. Mack and his team.
We felt like family when meeting to discuss our needs. I would recommend H.R. Mack and his team to anyone. All of our questions and concerns were addressed quickly and with clarity! We are excited to be apart of the H.R. Mack family!"
Me'Shan Osborne
May 27, 2026
"Donna here at H.R. Mack and H.R Mack himself are the most fast and reliable agents that I have encountered. They are charming and reliable and always have my best interest at heart. I highly recommend them!!!"
jt berry
May 19, 2026
"Mack has been our agent for over 20 years. His staff is amazing. Always patient and attentive to our needs."
Ashley Knittle
May 12, 2026
"I’ve been with the H R Mack office for over a decade. The team is friendly, reliable, and very prompt whenever I need something. They’re quick to get things started and—most importantly—they actually answer the phone when you call. It’s just a good vibe all around. Highly recommend them if you want a team that stays on top of things."
curtis bailey
May 8, 2026
"Great people easy to work with"
Chevez Morris
May 5, 2026
"We would like to express our appreciation for the outstanding customer service your team has provided to our family. You have guided us through the process with care and clarity, helping us understand our options to confidentiality identify what best met our needs.
Thank you for making what could have been a complicated process feel straightforward as well as stress-free and that level of support is invaluable. We are grateful for your professionalism and dedication."
Tiffany Conner
May 1, 2026
"One of the best State Farm agencies in DFW metroplex! Thank you for always helping me get the best auto, home and life insurance that benefits me and my family! ❤️"
Yolanda Gray
April 24, 2026
"HR Mack and his staff are wonderful. They were very informative and didn’t try to oversell their product. They listened and only provided me with the services that I needed and that’s appreciated. Thank you for a wonderful experience."
Chandler Claypool
April 9, 2026
"Been great"
Shobal Johnson
March 16, 2026
"It was a great experience. I got all my insurances consolidated to one place. I increased my renters insurance to match my current status. It was a good visit.
Donna is great!"
Joy Schumpert
March 9, 2026
"I really appreciate the service I get from the women in this office. They have always been exceptionally professional and helpful. I left for about a year because I thought I could get a better deal (cheaper) somewhere else. I can tell you, the $15/ month I “saved” was definitely not worth it. I won’t leave again."
SERGIO ESPINOSA
March 9, 2026
"Always professional. All my questions answered."
David Menefee
March 9, 2026
"They staff is always nice and helpful."
Erica Hernandez
March 6, 2026
"Estrella was super helpful getting my car insurance going. She is kind and patient. And the process was super quick! Definitely recommend"
Terry Baker
March 5, 2026
"Had issues with policy and Donna and Emily assisted with above satisfactory results."
lunartiger1426
March 5, 2026
"Emily was very helpful, she took her time and answered all my questions. She made sure that everything was correct for me and my husband. Very good experience"
taha khalid
March 5, 2026
"I have had very good customer service from them. I have been with them for about 3 years."
Carrie McMahan
March 2, 2026
"I went in to get insurance on the vehicle I was just about to purchase. I was greeted very quick and helped just as quick. I also received a quote and got insurance. The lady I worked with was great."
Jeanay Duffie-Slider
February 25, 2026
"Excellent customer service! They are responsive, knowledgeable, and made the entire process of my insurance experience easy. I felt supported every step of the way. Highly recommend! HR Mack and team NRH ROCK!!"
R Stewart
February 25, 2026
"Outstanding Customer Service"
Jimmy Roberts
February 20, 2026
"Everyone at this office is OUTSTANDING!! If you are in search for a new agent, Check HR Mack!!"